注意:重新认证必须使用国外大学的 .edu 邮箱。
我有国外大学的 .edu 邮箱,但自动系统总是认证失败。之前通过“旁门左道”(已失效)绕过了验证。最近收到重新验证的邮件,折腾一番终于通过手动验证。虽然浪费了三个月时间(新有效期到 2027-01-01),但毕竟是白送的,也非常感谢 Google。
不要在网页上反复尝试。直接用 .edu 邮箱发送申诉邮件给 SheerID 官方客服:
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邮箱:verification-help@sheerid.com
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或者提交工单:SheerID 官方工单
申诉邮件模板(务必带附件)
复制下方内容,并将 [...] 替换为你真实信息:
Dear SheerID Support Team,
I am writing to request manual assistance with my student verification process. I attempted to verify my student status but received an error message.
I am currently a [学生身份,例如: Ph.D. Student / Master's Student]. My official university email address is [你的edu邮箱].
Since the automated system is not working for me, I would like to verify my identity manually.
- The brand name for the offer: Google AI student offer.
- Where I am stuck: I am stuck on the verification page [填写你邮件里得到的重新验证链接,例如 https://services.sheerid.com/verify/XXXXXX/?verificationId=YYYYY]. After submitting my information, I continuously receive the error message.
Could you please review and help me complete the verification process? I have attached my official documents to prove my student status.
Thank you for your time and assistance.
Sincerely,
[名字]
[学生身份]
[学校全称]
附件材料要求
发送邮件时务必带上附件!Google 要求提供的证明文件必须包含以下信息:
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名 (First Name)
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姓 (Last Name)
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学校名称
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签发日期或学期日期(最近三个月内,证明在读)
可接受的文件类型:
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学费收据 (Tuition Receipt)
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注有日期的学生证 (Dated Student ID)
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学校门户网站截图(显示个人信息、已选课程,必须包含网页 URL)
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入学确认函 / 系主任签发的信函 (Enrollment Verification Letter)
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成绩单 (Transcript)
个人实测:我提交了学校门户截图 + 成绩单 + Offer Letter,顺利通过验证。